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Submitting A Help Request

  • ★ Submitting A Help Request

FAQs | Account Management

Logging In

  • General Login Problems
  • Password Reset Isn't Working
  • Redeeming Codes From Daily Deal Sites

Managing Your Account

  • Changing Your Password
  • Canceling Your Subscription
  • Updating Your Credit Card or PayPal Info
  • Changing Your Email Address (UserName)

FAQs | Taking Courses

Before I Make A Purchase

  • Do You Have a Money Back Guarantee?
  • What Is VIP Perks for Subscriptions?
  • Which Programming Language Should I Start With?
  • How Long Do I Have To Take My Courses
  • Unlimited Course Access vs. Buying a Course
  • Manually Entering A Coupon Code
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Certificates and Certification Exams

  • How Do I Get My Certificate?
  • How Do I Access My Certification Exam?
  • What You Can Do with Your Certificates
  • What's the Difference Between a Certificate of Completion and a Certificate of Excellence?
  • Who Recognizes Stone River eLearning Certificates?

Accessing Your Course Content

  • I Have a Subscription, But Am Being Asked to Pay For a Course
  • Accessing the Courses I Purchased
  • Video Will Not Load
  • Where Are the Course Files or Source Code?
  • Understanding Video Player Options
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